As the Chief Nursing Officer (CNO) she is charged with maintaining clinical and patient-care standards by encouraging and inspiring others to uphold evidence-based and best practices. Plans and oversees the daily activities within the hospital and ensures quality of care in the department. This includes organizing, directing and coordinating nursing care and health services in compliance with regulatory standards and facility policies. She works closely with the Chief Executive Officer, Chief Operating Officer, and Chief Financial Officer and stakeholders to acquire the right infrastructure and resources to implement new nursing strategies that aims to improve quality and safety.
In addition to nursing, she has oversight of the Respiratory Department and Social Work Services. Fiscal responsibility for budget allocation and control based on standards, workload, and design of workflow to enhance productivity, nurse engagement and patient experience. Responsible for nursing budget allocation and control based on standards, workload, and design of workflow to enhance productivity, engagement, and patient experience.
Carolyn served in various nursing clinical and leadership roles at Northwell Health (formerly known as North-shore-Long Island Jewish Health System at The Zucker Hillside Division, where she developed administrative, clinical, and professional skills that cemented her extensive experience.
She received her Doctoral degree from Rutgers University in New Jersey and both her Master’s and Bachelor of Science degrees from Adelphi University in Garden City, New York. Certifications include American Nurse Credentialing Center (ANCC) Certification as a Clinical Nurse Specialist, TeamSTEPPS Master Trainer, and Patient Review Instrument (PRI) certification and Breakthrough Lean Bronze training.